ITIL® Service Offerings & Agreements (SOA) e-Learning

Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services. The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management. This course will provide you with a good understanding of Service ...
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Course Overview

Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services. The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management. This course will provide you with a good understanding of Service Offerings and Agreements principles, its processes and other aspects within the capability stream. Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.

Training Features
With MyLearningcube Online’s e-learning system, certification made simpler! You can take your career to next level.Our e-learning system is proven as the best elearning system available in the market and we gaurantee to make you a certified practicener.

MyLearningcube courses includes
  1. Expert Instructor-Led Training
    We use only the industry’s finest instructors in the IT industry.Learn from our instructor and interact live at your desired place via virtual learning programs scheduled to run at specific times.
  2. Online Exam Mockup Test
    MyLearningcube prepares you for live exam by attemping the online mocks. We test you in different ways; first, our learning tool, gives you feedback as to why an answer is correct or incorrect. Next, you’ll receive the questions presented in a randomized, timed format very similar to the live exam. Every time you take the exam, new questions appear. At the end of the test you will be shown, in percentage, what areas of the curriculum you are strong on as well as what areas you’re weak on.
  3. Navigation and Controls
    We provide self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. Decide when you want to learn at your own pace. 24 x 7. Audio-Video Courses for self-paced evaluation based learning.
Course Outline

Full details of our ITIL SOA course: Each of the syllabus areas will be covered in a module of the course; each module may contain a number of lessons, dependent on the areas covered.

  • Module 1 – Introduction to Service Offerings & Agreements

  • Module 2 – Service Portfolio Management

  • Module 3 – Service Catalogue Management

  • Module 4 – Service Level Management

  • Module 5 – Demand Management

  • Module 6 – Supplier Management

  • Module 7 – Financial Management

  • Module 8 – Business Relationship Management

  • Module 9 – SOA roles and responsibilities

  • Module 10 – Technology and implementation considerations

  • Module 11 – Exam Preparation

Pricing*

USD

699.00

TRAINING BY:

  Nityo Infotech as a Global IT Consulting firm, with a presence in more than 15 countries & headquartered in Pittsburgh USA, providing End to End Business integration services including Intensive Training on Project Management.

Nityo Infotech Services Pte. Ltd.

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