Course Demo Video
Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services. The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management. This course will provide you with a good understanding of Service Offerings and Agreements principles, its processes and other aspects within the capability stream. Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.
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MyLearningcube courses includes
- Expert Instructor-Led Training
We use only the industry's finest instructors in the IT industry.Learn from our instructor and interact live at your desired place via virtual learning programs scheduled to run at specific times.
Online Exam Mockup Test
MyLearningcube prepares you for live exam by attemping the online mocks. We test you in different ways; first, our learning tool, gives you feedback as to why an answer is correct or incorrect. Next, you’ll receive the questions presented in a randomized, timed format very similar to the live exam. Every time you take the exam, new questions appear. At the end of the test you will be shown, in percentage, what areas of the curriculum you are strong on as well as what areas you’re weak on.
- Navigation and Controls
We provide self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. Decide when you want to learn at your own pace. 24 x 7. Audio-Video Courses for self-paced evaluation based learning.
Full details of our ITIL SOA course: Each of the syllabus areas will be covered in a module of the course; each module may contain a number of lessons, dependent on the areas covered.
Module 1 – Introduction to Service Offerings & Agreements
Module 2 – Service Portfolio Management
Module 3 – Service Catalogue Management
Module 4 – Service Level Management
Module 5 – Demand Management
Module 6 – Supplier Management
Module 7 – Financial Management
Module 8 – Business Relationship Management
Module 9 – SOA roles and responsibilities
Module 10 – Technology and implementation considerations
Module 11 – Exam Preparation